Cricxo believes gaming should be a source of entertainment — not stress or addiction. We have built a comprehensive safety framework to support your responsible gaming experience.
Responsible Gaming on Cricxo means enjoying gaming on your own terms — setting your own limits, staying in full control of your time and money, and treating gaming as a fun part of life, not a source of income or a way to cope with stress.
We understand that online gaming can sometimes lead to addictive behavior. That is why Cricxo has introduced a range of tools and policies from the outset to foster a culture of responsible gaming. Our goal is not only to entertain you, but also to support your mental and financial well-being.
On this page you will find guidance on how to play safely, the signs of gaming addiction, where to get help, and what protective tools Cricxo provides.
Cricxo follows international Responsible Gaming standards and fully complies with the guidelines set by our licensing authority.
The protective tools on our platform help you maintain safe and controlled gaming habits.
On Cricxo, you can set a maximum daily, weekly, or monthly deposit limit. Limits take effect immediately once set. To increase a limit, a 24-hour waiting period applies — helping prevent impulsive decisions.
Set a time limit before each gaming session. Once the time is up, Cricxo will automatically log you out and prompt you to take a break.
If you feel like you need a short break, use Cricxo's cooldown feature to temporarily deactivate your account for any duration from 24 hours up to 6 weeks.
If you feel you need an extended break from gaming, you can fully deactivate your account for anywhere between 6 months and 5 years using the self-exclusion feature. You will not receive any marketing messages during this period.
Your complete gaming history on Cricxo — spending, wins, losses, and time — is fully visible and transparent. Use this data to understand your patterns and make more informed decisions.
Cricxo strictly prohibits anyone under 18 from registering or playing. Every user's age is verified through KYC. Parental control tips are also provided to help protect shared family devices.
If any of the signs below apply to you, it may be time to take a step back.
You feel a recurring urge to deposit beyond your budget and cannot stop yourself.
Gaming is causing problems in your relationships with family, friends, or at work.
You feel the urge to bet more to chase your losses, telling yourself it will turn around next round.
You are skipping sleep, meals, or daily responsibilities because of gaming.
You feel restless, irritable, or low when you are unable to game.
You are spending money on gaming by taking on debt or dipping into your savings.
You are lying to family or people close to you about your gaming.
If you notice three or more of the above signs, contact [email protected] immediately or activate the self-exclusion feature.
Answer these questions honestly — your responses will help you understand how much control you have over your gaming habits.
Log in to your Cricxo account, click the profile icon in the top right corner, and select the "Responsible Gaming" option.
Choose what you need — a deposit limit, session time limit, or loss limit. Daily, weekly, and monthly limits can each be set independently.
Limits take effect immediately. A 24-hour cooling period applies to any changes — limits cannot be increased during this time.
If you feel you need a longer break, go to the "Self-Exclusion" option and close your account for a period of 6 months to 5 years. Logging in and making deposits will not be possible during this time.
For any concerns, Cricxo's 24/7 support team is always ready to help. Reach us via live chat or email.
Every user's age is verified at the point of registration on Cricxo. Under no circumstances are users below 18 permitted to access the platform.
We recommend using family filtering software on your devices to prevent children from accessing gaming sites.
Seeking professional help for gaming addiction is not a sign of weakness — it takes real courage. Cricxo is here to help you find the right path forward.
When you activate Cricxo's self-exclusion feature, we automatically stop all promotional emails and send you relevant support information.
Tools on Cricxo That Keep You Safe and In Control
Control Your Daily/Weekly/Monthly Spending
Set Your Session Time in Advance
Set a Maximum Loss Amount
Take a Short Break
Close Your Account Long-Term
Analyze Your Gaming Patterns
Answers to the Most Frequently Asked Questions About Responsible Gaming